By placing an order at voidcycling.com, you agree to the terms and conditions found on this page. We recommend reading the terms and conditions before placing your order.
The purchase agreement is entered once we have received payment for your order and the order confirmation has been sent to the e-mail address you submitted at the time of purchase.
We reserve the right to refuse or cancel any order, for any reason, for example, products being out of stock, incorrect pricing. If your order (or any part of your order) is cancelled, we will contact you and find a solution or issue a full refund.
We also reserve the right to refuse or cancel any order for customers under the age of 18.
All payments placed on voidcycling.com are secure and encrypted. Your payment information is not stored by, or visible to, anyone employed at VOID. All orders are charged in the currency of the store region where the order will be sent to; Sweden: SEK, EU: EUR, United Kingdom: GBP, Rest of Europe: EUR, Rest of World: USD. You will be charged for your order once the order has been placed.
VAT is included in the price for orders within the EU (Sweden, Europe (EU), and United Kingdom). When ordering from countries outside the EU (Rest of Europe and Worldwide), you will need to pay import tax and duty according to the local rules in your country at the delivery of your order.
We accept the following forms of payment: Visa, Mastercard, PayPal.
All orders are processed and sent out within two working days. Orders within Sweden are sent with PostNord. International orders are sent with UPS. Delivery times may vary and depend on the destination. For more information, see our Customer Service page.
You are able to return any item(s) from your order within 28 days from when you placed your order. For more information, see our Customer Service page.
If a product you have purchased from voidcycling.com is faulty, please contact us immediately at firstname.lastname@example.org.
As a Swedish company, all purchases made through voidcycling.com are covered by Swedish law and as such, any products that you have purchased directly from us that are faulty or defective have a guarantee period of up to three years. A complaint made within 2 months is always considered to have been made within a reasonable time frame. For more information, visit konsumentverket.se
If a product you have purchased from one of our retail partners is faulty, please contact the store you purchased the item from.
We do our best to ensure that the images and colours we show on our website are accurate, but we cannot guarantee that your screen displays the colours correctly.
VOID is wholly owned by WearColour Sweden AB.
433 76 Jonsered
Phone: +46 31 203 366
Organisation no.: 556804-0397
VAT no.: SE556804039701